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Our Guarantee

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All Banggood Guarantee

We stand by our great products and prices, your orders are covered by the following.

3 Day Product Guarantee - If your order arrives damaged, not working or not as described please contact us within 3 days of receiving the product. We will  usually resend the order or offer you a full refund. Find out how here.


Product Warranty - If you encounter quality issues within the warranty period you will be covered. Every product has a specific warranty period. If it is not stated in the product listing, contact us. 
Find out how here.


Price Protection - If you purchase a product and find within 72 hours the price has dropped, we will refund the difference.  Look for the Price Protection logo on every product page.


3 Day Return To Us – For whatever reason if you are unsatisfied with your order within 3 days you can return it to us in new condition for a refund minus the shipping charges. For health reasons certain adult and clothing products cannot be returned if opened.Find out how here.


Best Price – Have you seen the same product listed commercially somewhere else online? Tell us and in most cases we will beat the price.  Find the product page on our website and click “saw better price” and make a claim. Banggood; Best Bang For Your Buck.

   Registration Terms - If you fill in the wrong customer shipping address, you should bear 99% of the liability. If you have used the wrong address contact us as soon as you realize as once it is shipped we cannot change it.


Repair/Parts Service – Did you just drop your new phone? Crashed your RC? Sometimes accidents happen, if you love your Banggood product and it gets damaged contact us and our technical team will see if they can repair it or send you spare parts. 

Need to make a claim?  Claim Now  or Email cservice@banggood.com



 PayPal transactions are also covered by PayPal’s Buyer protection
 Find out what’s not covered by Warranty here



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All Right Reserved J&D Tech Co.Ltd.